Responsible Gaming
at 11bet

Gaming on 11bet should always be fun — a form of entertainment, not a way to make money or escape problems. We want every player in Bangladesh to enjoy 11bet safely and within their means. This page explains the tools, resources, and support available to help you stay in control.

Deposit Limits Session Timers Cool-Off Self-Exclusion Reality Checks

11bet's Responsible Gaming Pledge

  • Free tools to set your own limits
  • Strict 18+ age verification on all accounts
  • Immediate self-exclusion available 24/7
  • Trained support team ready to help
  • No pressure to chase losses or increase bets

Important Reminder

Gambling involves risk. Never bet more than you can afford to lose. If gambling stops being fun, stop playing and reach out to our support team immediately.


What Does Responsible Gaming Mean?

Responsible gaming means making informed, conscious choices about how you gamble. At 11bet, we believe that gaming is a leisure activity — like going to the cinema or eating out. You set a budget, you enjoy the experience, and you walk away when the budget is spent. That is the healthy way to play.

Problems start when gambling moves from entertainment to compulsion — when a player feels they must gamble, chases losses, or lets gambling affect their finances, relationships, or mental health. 11bet takes this seriously. We have built responsible gaming tools directly into the platform so that every player in Bangladesh can set boundaries before they become a problem.

Responsible gaming at 11bet is not just a policy on a page. It is a set of real, working features in your account that you can activate right now. We also train our customer support team to recognise signs of problem gambling and to respond with care and without judgment.

Remember: The house always has an edge. Gambling should never be seen as a reliable source of income. Play for fun, not for profit.

18+
Age Requirement
Strictly enforced on all 11bet accounts
24/7
Support Available
Our team is always here when you need help
5+
Safety Tools
Free tools built into every 11bet account
0৳
Cost to Use
All responsible gaming tools are completely free

11bet Responsible Gaming Tools

Every 11bet account comes with a full suite of responsible gaming tools. They are free, easy to use, and take effect immediately. Here is what is available to you right now.

Deposit Limits

Set a maximum amount you can deposit into your 11bet account per day, per week, or per month. Once your limit is reached, no further deposits are accepted until the period resets. Lowering your limit takes effect immediately. Increasing it requires a 24-hour cooling period.

Available periods:
Daily Weekly Monthly
Session Time Limits

Set a maximum duration for each gaming session on 11bet. When your session limit is reached, you will be automatically logged out. This is one of the simplest and most effective ways to keep your gaming time under control and prevent extended play sessions.

Configurable from:
30 minutes 1 hour Custom
Reality Checks

Reality checks are periodic pop-up notifications that appear during your gaming session on 11bet. They show you how long you have been playing and how much you have wagered. This gentle reminder helps you stay aware of your activity and make conscious decisions about whether to continue.

Notification intervals:
15 min 30 min 60 min
Cool-Off Period

If you feel you need a short break from 11bet, you can activate a cool-off period. During this time your account is temporarily suspended — you cannot log in, deposit, or place bets. Cool-off periods range from 24 hours to 6 weeks and take effect immediately when requested.

Available durations:
24 hours 1 week 6 weeks
Self-Exclusion

Self-exclusion is a longer-term option for players who feel they need a serious break from gambling. You can exclude yourself from 11bet for a minimum of 6 months up to 5 years, or permanently. During self-exclusion, your account is fully closed and you cannot re-register. Contact support to activate this immediately.

Exclusion periods:
6 months 1–5 years Permanent
Loss Limits

Set a maximum amount you are willing to lose on 11bet within a given period. Once your loss limit is reached, you will be unable to place further bets until the period resets. This tool is especially useful for players who want to protect their bankroll and avoid chasing losses during a bad run.

Available periods:
Daily Weekly Monthly

Is Gambling Becoming a Problem?

Most people who play on 11bet do so without any issues. But for some, gambling can become a problem that affects their daily life, finances, and relationships. The earlier you recognise the signs, the easier it is to get back in control.

Ask yourself honestly: do any of the following sound familiar? If you answer yes to two or more of these, it may be time to use one of 11bet's responsible gaming tools or speak to someone you trust.

If you are in crisis

If gambling is causing you serious distress, please stop playing immediately and contact the 11bet support team. We will help you activate self-exclusion and point you toward professional support resources.

Spending more money on gambling than you planned or can afford
Chasing losses — betting more to try to win back what you lost
Lying to family or friends about how much you gamble
Feeling anxious, irritable, or restless when not gambling
Borrowing money or selling possessions to fund gambling
Neglecting work, studies, or family responsibilities to gamble
Using gambling to escape stress, depression, or personal problems
Feeling unable to stop even when you want to
Spending increasing amounts of time thinking about gambling
Gambling with money set aside for rent, food, or bills

Healthy Gaming Habits for 11bet Players

These simple habits can make a big difference. Players who follow these guidelines consistently tend to enjoy 11bet as pure entertainment without any negative impact on their lives.

Set a budget before you start
Decide how much you can afford to lose before you open 11bet. Treat it like a night out — once the budget is gone, the session is over.
Take regular breaks
Step away from the screen every 30–60 minutes. Use 11bet's session timer to remind yourself automatically.
Never chase your losses
Losing streaks happen to everyone. Increasing your bets to recover losses is one of the fastest ways to develop a gambling problem.
Only gamble with disposable income
Never use money needed for rent, food, utilities, or family expenses. 11bet is entertainment, not a financial strategy.
Do not gamble when emotional
Avoid playing on 11bet when you are stressed, upset, or under the influence of alcohol. Emotional states lead to poor decisions.
Balance gaming with other activities
Make sure 11bet is just one of many leisure activities in your life. Maintain hobbies, social connections, and physical activity.
Use 11bet's limit tools proactively
Do not wait until there is a problem. Set deposit and session limits when you first register on 11bet, before you ever need them.
Talk to someone if you are struggling
Whether it is a friend, family member, or the 11bet support team — talking about a gambling problem is the first step toward solving it.

How to Set Your Limits on 11bet

Setting responsible gaming limits on 11bet takes less than two minutes. Here is exactly how to do it.

01
Log In to 11bet
Sign in to your 11bet account using your registered phone number and password.
02
Go to Account Settings
Click your profile icon in the top right corner and select "Account Settings" from the dropdown menu.
03
Select Responsible Gaming
Find the "Responsible Gaming" section in your account settings. All available tools are listed here.
04
Set Your Limits
Choose the tool you want — deposit limit, session timer, cool-off, or self-exclusion — and confirm your settings. Changes take effect immediately.

If you cannot find the responsible gaming settings or need help activating any tool, contact the 11bet support team via live chat or email at [email protected]. We will set it up for you immediately.


Age Verification at 11bet

11bet is strictly an 18+ platform. We take underage gambling extremely seriously. Every player who registers on 11bet must verify their age before they can make a deposit or place a bet. We use a combination of automated checks and manual document review to ensure compliance.

If you are a parent or guardian and you are concerned that a minor in your household may be accessing 11bet or other gambling sites, we strongly recommend using parental control software on shared devices. Keep your 11bet login credentials private and never share your account with anyone under 18.

If you suspect that a minor has registered on 11bet, contact us immediately at [email protected]. We will investigate and close the account without delay.

Document Verification
All players must submit a valid government-issued ID to verify their age and identity before withdrawing funds.
Phone Number Verification
A verified Bangladeshi mobile number is required to register on 11bet, adding an additional layer of identity confirmation.
Ongoing Monitoring
11bet's compliance team continuously monitors accounts for signs of underage access and takes immediate action when concerns arise.
Account Security
Keep your 11bet password private. Never share your account with anyone, especially minors in your household.

Get Help with Responsible Gaming

Whether you want to set a limit, take a break, or just talk to someone about your gambling, the 11bet team is available around the clock. Reach out — there is no judgment here.

Live Chat Support

Chat with a trained 11bet support agent directly on the platform. Available 24 hours a day, 7 days a week. Our team can activate any responsible gaming tool on your behalf instantly.

Available Now
Email Support

Send us a message at any time and our responsible gaming team will respond as quickly as possible. For urgent matters such as self-exclusion requests, please use live chat for the fastest response.

[email protected]
Related Policies

Read our full Terms and Conditions and Privacy Policy to understand your rights and our obligations as a licensed gaming operator. Knowledge is your best tool for staying safe on 11bet.


Enjoy 11bet Responsibly — On Your Terms

Join thousands of Bangladesh players who enjoy 11bet as a fun, controlled form of entertainment. Register today, set your limits from day one, and play with complete peace of mind.

18+ only. Gambling can be addictive — please play responsibly. Full terms apply.